FAQ

FIRWOOD TIMBER & PLYWOOD - FEEL FREE TO ASK

What are your contact details?
Our Head Office address is: Langley Place, Burscough Industrial Estate, Burscough, Lancashire, L40 8JS. You will find all of our local merchant contact details in the Merchants Page Or call our sales Team on: 01704 894969

Our office opening hours are:

Monday  to Friday  7:30am–5.00pm

 

  • C16 / C24 (or other structural grades)
  • Grading method (machine or visual)
  • Relevant standards (e.g., BS EN 338, BS EN 14081)

Yes, we can offer custom sizes, including those from diagrams. Please speak to our sales team today with regards your specifications.

Firwood Timber & Plywood - 50 Years Of Excellence

Yes, we always endeavour to source and supply only certified and responsibly sourced timber.

Yes, our current certificate can be found here

Absolutely — we regularly support national framework agreements.Our team has extensive experience working with public‑ and private‑sector frameworks across the UK, supplying a consistent, reliable service at scale. We understand the compliance, reporting, and sustainability requirements that come with framework participation, and we tailor our processes to meet them seamlessly.

If you’d like to discuss a specific framework or explore how we can support yours, we’re always happy to help.

We work with numerous sawmills to ensure all orders a fulfilled in a timely & efficient manner.

Yes, contact our sales team for your quote today.

We understand that concrete pours can’t wait — and neither do we. If urgent timber is required for a critical pour, our team moves immediately. We prioritise time‑sensitive requests and use our rapid‑response logistics network to get materials to site as quickly as possible.

In short: when the pressure is on, we step up. Our job is to make sure your project keeps moving without delay.

DIYers and Builders are welcome to visit one of our merchants to collect anything you require for smaller projects.  Or try our ‘Drive Through’ facility at Formby. All of our branches offer a delivery service too in their local areas.

For the larger jobs, we have our own self maintained fleet of articulated lorries and are proud to be FOR’s Gold accredited (this means we have an excellent and compliant fleet of vehicles).

  • Responsible sourcing
  • Waste reduction
  • Carbon initiatives
  • Recyclability
What are your contact details?

Our Head Office address is:

Langley Place, Burscough Industrial Estate, Burscough, Lancashire, L40 8JS.

You will find all of our local merchant contact details in the Merchants Page

Or call our sales Team on: 01704 894969

Our motto is “Open 8 Days a Week”.  Realistically our branch opening hours for every site are;

Monday  to Friday  7:30am–5.00pm
Saturday 8.00am–12.00pm

What strength grades do you supply?
  • C16/C24 (or other structural grades)
  • Grading Method (machine or visual)
  • Relevant standards (e.g. BS EN 338, BS EN 14081) 

Yes, we can offer custom sizes, including those from diagrams. Please speak to our sales team today with regards your specifications.

Yes, we always endeavour to source and supply only certified and responsibly sourced timber.

Yes, our current certificate can be found here

Absolutely — we regularly support national framework agreements.Our team has extensive experience working with public‑ and private‑sector frameworks across the UK, supplying a consistent, reliable service at scale. We understand the compliance, reporting, and sustainability requirements that come with framework participation, and we tailor our processes to meet them seamlessly.

If you’d like to discuss a specific framework or explore how we can support yours, we’re always happy to help.

We work with numerous sawmills to ensure all orders a fulfilled in a timely & efficient manner.

Yes, contact our sales team for your quote today.

We understand that concrete pours can’t wait — and neither do we. If urgent timber is required for a critical pour, our team moves immediately. We prioritise time‑sensitive requests and use our rapid‑response logistics network to get materials to site as quickly as possible.

In short: when the pressure is on, we step up. Our job is to make sure your project keeps moving without delay.

What is your lead time?

DIYers and Builders are welcome to visit one of our merchants to collect anything you require for smaller projects.  Or try our ‘Drive Through’ facility at Formby. All of our branches offer a delivery service too in their local areas.

For the larger jobs, we have our own self maintained fleet of articulated lorries and are proud to be FOR’s Gold accredited (this means we have an excellent and compliant fleet of vehicles).

What steps do you take to reduce environmental impact?
  • Responsible sourcing
  • Waste reduction
  • Carbon initiatives
  • Recyclability